“I understand that life can be hectic enough without having to worry about every little detail; let me take the hassle out of your holiday. ”
Laura's Testimonials
“You are a shining beacon of friendly efficiency in a world that normally leaves me speechless with despair at the hopelessness of most organisations! Thank you.”
“Dear Gemma, We understand you are the operations manager for Bluebay Travel and would like to pass on our compliments to you and the highly dedicated team currently working for you.
We first 'stumbled' across your company by accident when researching for our holid…”
“Laura has been really helpful over the last couple of days!”
Laura Turner
Blue Bay Concierge
Laura joined us in July 2009 as a part time Customer Care Assistant and has since progressed to a full time role as our Blue Bay Concierge.
Her Role is to provide exceptional customer service by offering customers a personal Concierge service. As our Blue Bay Concierge, Laura will take the hassle out of your holiday by assisting customers with booking extras such as Airport Parking, Hotels, Lounges and Flight Upgrades; alongside arranging Holiday Insurance, offering advice and booking Attractions and Excursions. Anything that she can do to make your holiday extra special and hassle free!
Where I've been:
Training & Qualifications
Sandals & Beaches Specialist
AM Resorts Master Agent
Almond Resorts Specialist
Elite Island Resorts Specialist
Couples Resorts Specialist
Occidental Resorts Specialist
Harlequin Resorts Specialist
Dreams Master Agent
Secrets Master Agent
Me in a nutshell
- Favourite Destination — Reef View Hotel, Whitsunday Islands, Austrailia
- Favourite Book — 'John' by Cynthia Lennon
- Favourite Film — Twilight Saga
- Hobbies —Listening to Music. Especially the Beatles as I'm a massive fan; I've seen Paul McCartney 3 times!
Laura's latest blog entry
Egypt Fam Trip 2011
A very early start! I woke up at 5am and headed for Manchester terminal 1. Once I arrived at terminal 1 I headed for the Cosmos/Monarch desk where I was to meet our hosts. After everyone had arrived we checked in our bags, lucky for us we had security fast track tickets and we were whisked through as there was a massive queue (approximately a 40 minute wait) to go through without this…
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