Testimonials

We are very proud of the positive feedback that we receive on a daily basis from happy customers. Our award winning team are trained to the very highest standards and they are dedicated to continuous learning, ensuring their knowledge is absolutely up-to-the-minute. Our team are regularly jetting off around the world on Fam Trips conducting site inspections; allowing them to provide expert first hand resort and destination knowledge and answer the little questions that make all the difference when choosing your dream holiday.

We understand that choosing your holiday can take days, even weeks and sometimes months, of research looking for trustworthy reviews. To help make the process a little easier, we have put together a selection of our most helpful customer testimonials; you can rest assured that you are reading unbiased feedback from genuine travellers that have recently visited the resorts mentioned.

Should your query or concern remain unanswered, don’t hesitate to call our team on the number below and they will be more than happy to share their knowledge.

We would love to hear any feedback, thoughts or suggestions you may have. For your convenience we have made it easy for you to get in touch.


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If you have received great service from your Personal Travel Advisor please mention their name in your feedback and with your help they could win a £20 voucher!


Take a look at our collection of prestigious awards... we're very proud of them!

See where our team have travelled recently. We inspire people to journey beyond their expectations...

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CyrilCoco Palm

St Lucia - 20th Feb 2012

Great service organising our trip to St Lucia using Virgin Atlantic. We had an enjoyable holiday in St Lucia, the Coco Palm hotel was fine and we found a selection of fine cuisine restaurants such as Delirious, The Edge and Spinnakers. However we were underwhelmed / disappointed with the hotel restaurant (franchised) where the service and the quali…
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EmmaExcellence Riviera Cancun

Mexico - 15th Feb 2012

Thank you so much for your help in finding us a good deal on our perfect holiday.

JulianKuramathi Island Resort

Maldives - 13th Feb 2012

You are a shining beacon of friendly efficiency in a world that normally leaves me speechless with despair at the hopelessness of most organisations! Thank you.

NeilLe Blanc Spa Resort

Mexico - 9th Feb 2012

We will be booking for our 6th visit to Le Blanc with you later in the year. You ALWAYS give us a great deal. When people on tripadvisor ask who does the best deals to Le Blanc, I always recommend you. A lot get back to me saying "wow, we got a great price" Keep up the good work!

PeterMarina El Cid Spa & Beach Resort

Mexico - 5th Feb 2012

Blue Bay travel are the only ones to go with - they know where to go because they have been there - been twice to Mexico with them and no problems both times, and cheaper than Tenerife for 5* all inclusive at Easter!

SiegfriedBuccament Bay Resort

St Vincent & The Grenadines - 4th Feb 2012

We have now been back a week from St Vincent and had time to reflect on our just short of two week stay at Buccament Bay. Our first mistake was not booking for three weeks!..........It was wonderful.The Beach is golden warm sand, you would never know it was brought in from Belize. The sea a beautiful azure blue, and the pools adjacent to the beach …
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EmmaJolly Beach Resort

Antigua - 4th Feb 2012

Thank you so very much for your help with our daughters dietary requirements whilst in Antigua at the end of February.I did just email them (accidentally - I thought I was emailing you back!) and have thanked them too and asked them to check the coconut milk doesn't contain dairy, like it does here sometimes. I can honestly say that, thanks to you,…
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SharonAlmond Casuarina Beach

Barbados - 31st Jan 2012

Always love your services and amazing destinations & resorts x

Colin

30th Jan 2012

Loving the personal service... excellent...

JackMeeru Island Resort

Maldives - 29th Jan 2012

What can I say excellent service all round booked my second holiday to the Maldives with Blue Bay, you've tried the rest now try the best.

GordonEl Dorado Royale, A Spa Resort

Mexico - 28th Jan 2012

Once again a great deal and great service from Diane at Blue Bay in booking our next holiday to Mexico in April---thank you ---again!!!!!

KathyClub Bentota

Sri Lanka - 28th Jan 2012

Just want to say thanks to Chris, Stephanie and all the other lovely peeps who have been so helpful in getting our holiday together, roll on March!!

SueRiu Caribe

Mexico - 28th Jan 2012

Looked after me well ..I wasnt easy lol x

MairiSecrets Maroma

Mexico - 27th Jan 2012

Thank you Chris for organising a wonderful holiday at Secrets Maroma Mexico.

JulienGrand Palladium Colonial

Mexico - 25th Jan 2012

I just wanted to come back to you and thank you and Chris for the superb service you've been providing me.We are now back from Grand Palladium and we had a blast! We will try something different in 2013, trying to get out of AI for once and possibly give Asia a go but I will definitely come back to CW, should we decide to go back to the Carrib…
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JaneSecrets Wild Orchid

Jamaica - 24th Jan 2012

Kevin, I hope you don't mind me dropping you a email, but I have been advised you are Peter's manager.I just wanted to let you know what a brilliant job he has done with helping me book my holiday, I have been incredibly indecisive with where to go (due to my very detailed list of requirements!), not only has been very patient running thr…
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JulieDiamonds Thudufushi Villas

Maldives - 22nd Jan 2012

Thank you for your Xmas greetings, and wishing you a Merry xmas and happy New year.I also wanted to thank you and everyone at Blue Bay travel, for all your help and advice when booking my holiday to Thudufushi, Maldives. All staff were fantastic with reassuring advice, when we flew from Gatwick on 30th November, strike day. Everything was fine, air…
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TracyCancun Palace

Mexico - 20th Jan 2012

Please could you pass on my thanks to Nicola and Marie for sorting out holiday for me - can always rely on Blue Bay for great service.

David and Sue

18th Jan 2012

Dear Gemma, We understand you are the operations manager for Bluebay Travel and would like to pass on our compliments to you and the highly dedicated team currently working for you.We first 'stumbled' across your company by accident when researching for our holiday in Mexico 2 years ago on the internet. Not only could you match the holid…
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MandyExcellence Riviera Cancun

Mexico - 13th Jan 2012

Just got back from exellence riviera cancun, mexico this was a stunning and spectacular hotel. would highly recommend it.

ChristineSea Breeze Beach Hotel

Barbados - 5th Jan 2012

I just wanted to drop you a line to say how impressed we were with all aspects of our recent booking to Barbados. The Sea Breeze hotel was perfect and we would certainly stay there again. In fact, I did pass on details of your company to a few people whilst on holiday.I was also very impressed with the service we got from your Customer Care team be…
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Mark and Tracey

5th Jan 2012

Thank you Leighton, we wish you a Happy 2012 too. We have already booked our holiday this year: together with friends we are taking our teenagers/early 20 somethings to a luxurious villa in Florida as a 'last hurrah' with them. Costing us a fortune but will be worth it as last holiday with the youngsters. However, we are definitely lookin…
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Jess

5th Jan 2012

Laura has been really helpful over the last couple of days!

Yvonne and Simon

30th Dec 2011

Just wanted to say that although we didn't end up booking with you, your service was simply outstanding and we will definately come back to you when we book our next holiday. We booked in the end, Secrets in Huatulco. It just seemed to tick all the boxes for us.Thank you again for all your help, and I will be in touch when we are booking our…
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Melvyn, Gill, John and CarolExcellence Riviera Cancun

Mexico - 28th Dec 2011

Our holiday at Excellence Riviera Maya was all we expected and more made all the more enjoyable by the arrangements made by you, and the attention from the hotel staff with a special mention for JJ (Jose Juan Jiminez). Being allocated the suites in the location requested was certainly the catalyst.We are already thinking of a third visit next year …
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HinaExcellence Riviera Cancun

Mexico - 28th Dec 2011

Hope you are well and had a great Christmas! Just wanted to say a quick thank you for organising our trip to Mexico - Jay and I had a fantastic time! The resort, the people, the food - everything was perfect!We are now thinking of our next holiday :) We want to do a city break in early April - At the moment we are thinking either New York or Dubai.…
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DavidExcellence Riviera Cancun

Mexico - 23rd Dec 2011

Thank you so much, Hope you have a very Merry Christmas & a Happy New Year, thanks for all your help this year & hope to deal with you in the not too distant future.PS The holiday to Excellence was FANTASTIC, hope you don't mind but we passed your details on to a couple from Lincoln (Carl & Alison) as we always rave about the service from your…
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Mr and Mrs Wells

22nd Dec 2011

Dear Chris, I appreciate the personal touch on this festive occasion and i would like to return the compliment for Xmas and a prosperous New Year

MartinSandals Grande Antigua

Antigua - 21st Dec 2011

Thank you for everything can't wait for hol in feb have a merry Xmas and best wishes for new year

GaryRoyal Playa Del Carmen

Mexico - 21st Dec 2011

Thanks Christina, Merry Christmas to you too! Btw, Mexico was amazing, thank you so much for your advice. We will definitely be in touch re our 2012 holiday.